Citizens Memorial Hospital | Vitality | Summer 2020 We’d love to hear from you ON FACEBOOK WE’RE ALSO ON Citizens Memorial Hospital • Citizens Memorial Health Care Foundation 1500 N. Oakland Ave. Bolivar, MO 65613 417-326-6000 CEO/Executive Director Gary Fulbright Marketing Director Tamera Heitz-Peek Marketing Department Tessa Arnold AaronTallant Wren Hall Mission Caring for every generation through exceptional services by leading physicians and a compassionate health care team. Vision Be the first choice for customer-focused health care to every generation. CoreValues I am…positive, respectful, innovative, dedicated, empowered. Together, we are CMH PRIDE. For permission to reprint any portion of this magazine, call 417-328-7245. If you wish to be removed from the mailing list, please email or call 417-328-7245. VITALITY is published as a community service for the friends and patrons of CITIZENS MEMORIAL HOSPITAL. Information inVITALITY comes from a wide range of medical experts. If you have any concerns or questions about specific content that may affect your health, please contact your health care provider. Models may be used in photos and illustrations. 2020 © Coffey Communications, Inc. All rights reserved. WELCOME FEATURES UPDATES 8 Protect your joints Here’s a little TLC to help keep those movable marvels disease-free. 15 Janet’s journey How she went from a smoker with COPD to the 2019 Pulmonary Princess. 4 Stop shingles If you’re over 50, it’s time to arm yourself against shingles with the vaccine. 11 Myths or facts? Know what’s true and what’s not about COVID-19, the new coronavirus disease. The world has changed So much has happened in the last three months. COVID-19 has moved to the forefront of medical care and the focus of conversation. I’ve been impressed with how our exceptional CMH team has worked to ensure that we are ready to take care of our patients and residents. During the COVID-19 pandemic, CMH set up a hotline ( 417-328‑4300 ) for people to ask coronavirus-related questions, and we opened a drive-thru testing tent for patients with COVID-19 symptoms.We also opened a pop- up lab collection site for people who needed routine lab tests performed but were nervous about potential exposure to the coronavirus disease. In addition, we offered new care options, including virtual visits and telemedicine appointments. You can read more about virtual care on page 3. Early on in the pandemic, we limited visitors to the hospital, clinics and long-term care facilities. Keeping our patients, residents and employees safe is our top priority. Families of residents who live in our long-term care facilities were able to keep in contact with their loved ones through social media posts and video chats. Some families and friends held signs outside residents’ windows to offer love and encouragement. All of our long-term care facilities have Facebook pages so people can keep up with the residents’ activities. We resumed many of the scheduled surgeries and procedures that were postponed due to the COVID-19 virus. It is important that patients continue to seek care for medical conditions, especially those with preexisting or chronic conditions that need follow-up care. Delaying care and treatment may cause complications later and could lead to long-term health problems. Rest assured, we are taking the recommended precautions to ensure the health and safety of our patients, residents, employees and visitors. On behalf of our boards of directors, medical staff, employees and volunteers, thank you for your donations of personal protective equipment, food, coffee, flowers, encouraging notes, phone calls, emails and more. We are grateful for your kindness and generosity. Stay healthy! Gary Fulbright, CEO/Executive Director Gary Fulbright, CEO/Executive Director 2 VITALITY Summer 2020