4 VITALITY Fall 2023 RESIDENTIAL AND LONG-TERM CARE FACILITIES RECEIVE NATIONAL QUALITY AWARDS Four Citizens Memorial Health Care Foundation residential and long-term care facilities received national quality awards. The American Health Care Association and National Center for Assisted Living (AHCA/ NCAL) gives the awards to facilities that meet standards for quality and service. Butterfield Residential Care Center and Citizens Memorial Healthcare Facility earned the Silver Quality award in 2023. Only six other facilities in the state have the Silver rating. Community Springs Healthcare Facility, in El Dorado Springs, and Lake Stockton Healthcare Facility, in Stockton, received the Bronze award. All long-term care and residential care facilities owned and operated by the Citizens Memorial Health Care Foundation have achieved the Bronze Quality award. They are among just 44 facilities in Missouri to receive the Bronze award. The award program has three progressive levels: Bronze, Silver and Gold. At the Silver level, recipients first met the criteria for the Bronze award. The next level is to evaluate and improve their processes. Facilities create a systematic approach that leads to positive outcomes and success. Trained examiners review each application to determine if the center has met the criteria. The program’s goal is to further improve the lives of residents and staff in long-term care. AHCA/NCAL recognizes entities that meet progressively rigorous performance standards. The facilities will receive the awards on Oct. 3 at the AHCA/NCAL national convention in Denver. WE CARE. Visit citizensmemorial.com or call 417-328-6731 for more information about senior living options at CMH. CMH NEWS STAY UP-TO-DATE WITH THE CMH BLOG The Citizens Memorial blog features a monthly CEO update with a video. CEO/Executive Director Michael Calhoun and other CMH leaders share the latest news about CMH. Recent CEO update posts include: » A best-in-class experience in the Emergency Department. » Growing behavioral health services. » Selecting a construction manager for the expansion project. » Serving others is the heartbeat of our mission. CHECK IT OUT! V isit citizensmemorial.com/blog. Help us welcome Colonial Springs’ new leadership team Colonial Springs Healthcare Center, a Citizens Memorial Health Care Foundation long-term care facility in Buffalo, has a new leadership team. Cindy Cain is the administrator, Justin Slack is the director of nursing and Zachary Spaulding is the assistant director of nursing. Cain has worked at CMH for 11 years. She previously worked in social services at the hospital, Citizens Memorial Healthcare Facility, Colonial Springs and Parkview Health Care Center. Before entering social work in 2005, she worked as a dietary aide and certified medication aide in long-term care facilities in the Carthage area. She has a Bachelor of Science in sociology from Missouri Southern State University in Joplin. Slack has an associate degree in nursing from Bolivar Technical College (BTC). His work experience includes eight years in direct patient care and nursing administration roles in hospice and long-term care settings. Spaulding has an associate degree in nursing from BTC. He has 10 years of nursing experience in long-term care and operating room settings. For more information about Colonial Springs, call 417-345-2228. Cindy Cain Justin Slack Zachary Spaulding
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