12 VITALITY Winter 2022 DEVELOPING OUR LEADERS CMH’s first Leadership Summit was held Aug. 16 and brought together more than 150 leaders from across the organization to inspire, inform and engage leaders and to share CMH’s journey to becoming a High Reliability Organization. The highlight of the day included an encouraging and inspirational message from Dan Meers, the man behind the Kansas City Chiefs’ mascot, KC Wolf. “In the last few years, CMH has experienced a lot of changes due to the pandemic, retirements and new leadership. We’ve partnered with Huron Group to help us advance our journey to becoming a High Reliability Organization, or HRO,” says Calhoun. “Through this work, we will improve our culture of safety, quality, transparency and continuous improvement that is vital to fulfilling our organizational mission.” Leadership Summits are scheduled quarterly for the continual training and development of our leaders at all levels of the organization. The future of CMH: Our employees Citizens Memorial Hospital and Citizens Memorial Health Care Foundation are committed to developing our leaders and investing in our employees. New initiatives launched this fall are working together to achieve this goal. “We want you to have the best health care experience every time you come to CMH,” says Michael Calhoun, CEO/ Executive Director of Citizens Memorial Hospital and Citizens Memorial Health Care Foundation. “Quality, safety and patient satisfaction are key indicators of our success. In order to achieve this success, we are developing our leaders and investing in our employees to provide the very best care to you.” INVESTING IN OUR EMPLOYEES CMH launched its quarterly Employee Forums Sept. 21 and 22. Calhoun gave updates on initiatives, significant achievements and recognitions, and an overview of CMH’s HRO journey. Employees also had the opportunity to ask questions. “Employee Forums are an opportunity for all our employees to have regular, direct communication from our executive team,” Calhoun says. “While we do a great job of cascading key information throughout the organization, the forums provide that direct, two-way communication, helping staff to be fully informed and engaged.” The Employee Forums are offered in-person and through live video, and they are repeated to include day and night shifts and off-site locations and recorded for those employees not able to attend. “As we prepare for the next 40 years, investing in our people is the best investment we can make,” Calhoun says. “We will continue to find new ways to support and empower our employees.” Ron Evans, M.D., CMH Chief Medical Officer, and KCWolf Dan Meers, Kansas City Chiefs’ mascot, KCWolf CMH BENEFITS Other ways CMH is investing in our employees is through new programs, such as employee referral bonuses for referring new employees, pay differentials for night and weekend shifts, and a new loan forgiveness program for those who qualify. An additional recent benefit includes an on-demand pay program that allows employees to get early access to their money as they earn it with next-day bank transfers and instant transfers. CMH has an expansive benefit package for employees, including a zero premium option for health and dental coverage; vision and prescription drug coverage; wellness and employee programs for smoking cessation, stress reduction, weight loss or to improve healthy lifestyle habits; retirement planning; and personal finance education. Also included is an employer-paid term life insurance policy, paid time off, retirement plan contributions and access to local investment advisers at no cost. WORKFORCE
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