Citizens Memorial Hospital | Vitality | Spring 2023 3 CMH NEWS CMH updates mission, vision, values As part of Citizens Memorial’s commitment to quality patient care, a team of CMH employees updated the organization’s mission, vision and values. The new guiding principles began to cascade through the organization in January. “Now that we have celebrated our 40th anniversary, we are looking toward the future and the type of organization we want to become for the next 40 years,” says Michael Calhoun, CEO/Executive Director of Citizens Memorial Hospital and the Citizens Memorial Health Care Foundation. “A team of individuals from across the organization, from front-line staff to leaders, worked on updating the MVV and Guiding Service Principles for the past six months. They reflect who we are now as an organization and our aspirations for the future.” The updated mission, vision and values are: Mission: Providing compassionate care for all generations by leading physicians and an exceptional health care team. (Purpose) Vision: Be the first choice for health care by delivering the safest, highest quality and best experience for the communities we serve. (Goal) Values: I am Safe, Engaged, Respectful, Valued and Empowered. Together, we make a difference by serving others. (How we achieve our mission) “The most significant update is changing the acronym in our values statement from PRIDE to SERVE because serving others is at the core of what we do in health care,” Calhoun says. “Providing exceptional service every day is fundamental to achieving our mission and vision.” CMH FOUNDATION ANNOUNCES BOARD TRANSITIONS Citizens Memorial Health Care Foundation announces recent changes to its board of directors. Three new board members were added in 2021 and 2022, including James Ashworth, Trina Banner and Gary Fulbright. Brad Johnson, former vice president for institutional advancement at Southwest Baptist University, resigned from the CMH Foundation board in summer 2022. Johnson became president of the College of the Ozarks, Point Lookout, and moved out of the service area. Banner and her husband, Dwain, own and operate Creator Designs and Creator Delights in Bolivar. They have been business owners for more than 30 years. Banner attended SBU and has served as a board member of the Bolivar Area Chamber of Commerce and Alpha House. She was appointed to the CMH Foundation board in November 2022. Ashworth has been the chief executive officer/general manager of Southwest Electric Cooperative, with headquarters in Bolivar, since 2008. He has worked for Southwest for 33 years since graduating from Missouri State University in Springfield with a degree in agriculture education. He was appointed to the CMH Foundation board in June 2021. Fulbright is a graduate of SBU with a degree in accounting and is a certified public accountant. He worked for Citizens Memorial Hospital and the CMH Foundation for more than four decades, serving his last two years as chief executive officer/ executive director from January 2020–December 2021. He was appointed to the CMH Foundation board in February 2022. Other CMH Foundation board members are Janieca Hancock, president; John Kallenbach, vice president; Donald J. Babb; William S. Donnell, M.D.; D. Micheale Meents, M.D.; and Michael Calhoun, ex-officio member. Learn more about the CMH Foundation at James Ashworth Trina Banner Gary Fulbright CMHBehavioral HealthTransitional Clinic now open The CMH Behavioral Health Transitional Clinic opened Feb. 1 as a part of Butterfield Park Medical Center at 1300 N. Oakland Ave., Bolivar. The clinic is open Monday through Friday, 8 a.m. to 4:30 p.m. The mental health clinic cares for patients ages 6 years and older who are unable to have an immediate appointment scheduled with a CMH behavioral health provider. A medical provider referral is required. Tara Billingslea, PMHNP-BC, is a mental health nurse practitioner with more than 10 years of mental health experience in outpatient and inpatient psychiatry settings. She supports patients by providing counseling, medication management and education services until patients are established with a CMH behavioral health provider. For more information, call 417-328-6131. Michael Calhoun, CEO, and Tara Billingslea, PMHNP-BC