Citizens Memorial Hospital | Vitality | Winter 2023

VITALITY WINTER 2023 EXPANDING WITH YOU IN MIND LEARN ABOUT OUR LATEST PROJECT DON’T FORGET TO EXERCISE! Get tips to stay fit this winter

2 VITALITY Winter 2023 We’d love to hear from you on social media Citizens Memorial Hospital • Citizens Memorial Health Care Foundation 1500 N. Oakland Ave. Bolivar, MO 65613 417-326-6000 CEO/Executive Director Michael Calhoun Marketing Director Tamera Heitz-Peek Marketing Department Tessa Arnold Jennifer Stegner Amy Gimpel Aaron Tallant Charlotte Marsch Mission Providing compassionate care for all generations by leading physicians and an exceptional health care team. Vision Be the first choice for health care by delivering the safest, highest quality and best experience for the communities we serve. Values I am Safe, Engaged, Respectful, Valued and Empowered. Together, we make a difference by serving others. For permission to reprint any portion of this magazine, call 417-328-7245. If you wish to be removed from the mailing list, please email theitz@citizensmemorial.com or call 417-328-7245. VITALITY is published as a community service for the friends and patrons of CITIZENS MEMORIAL HOSPITAL. Information in VITALITY comes from a wide range of medical experts. If you have any concerns or questions about specific content that may affect your health, please contact your health care provider. Models may be used in photos and illustrations. 2023 © Coffey Communications, Inc. All rights reserved. WELCOME facebook.com/citizensmemorial x.com/cmhbolivar instagram.com/cmhbolivar linkedin.com/company/ citizens-memorial-healthcare Into the future The groundbreaking ceremony on Sept. 28 was a historic day for Citizens Memorial. It commemorated the hospital’s opening 41 years ago and brought together more than 600 dignitaries, community members and employees—and another 400 watching live online—to celebrate CMH’s next significant milestone. More important, we celebrated the people who provide services throughout our health care system and the community that entrusts us with their care. As CMH moves into the future, we have a continued vision to provide exceptional care for the communities we serve. We aspire to be the safest place for health care, to provide the highest-quality care and to provide the very best patient experience. The three-story, 117,000-square-foot hospital expansion and remodeling project will help achieve that goal and will enhance our patient and family experience for all generations. The facility will include an expansion of the emergency department, intensive care unit, surgical area and cath lab, along with private inpatient rooms and a new Birth Place, kitchen and cafeteria. You can read about the highlights from the groundbreaking ceremony and learn more about the expansion project on pages 4 and 5. This issue also provides many easy steps you can take to improve your health. Use the tips on pages 6 and 14 to help maintain exercise and healthy eating during the busy holiday season. We also highlight several services provided by CMH. These include diabetes education on page 14 and appointment self-scheduling on page 15. Finally, this issue includes our first Citizens Memorial Health Care Foundation report, which shows how our donors help others through CMH. You can also view the information online at cmhbolivar.info/giving. From my family to yours, merry Christmas and happy holidays! Michael Calhoun, CEO/Executive Director Citizens Memorial Hospital and Citizens Memorial Health Care Foundation Michael Calhoun, CEO/Executive Director 6 Ready for the new year? Here’s how you can prepare before then. 9 Stay up-to-date on vaccines Check out this recommended schedule to see what you might need. 12 Give blood, save lives Learn more about blood donation and how it helps the community. 14 Happy holidays! If you have diabetes, here are some things to keep in mind during these festive times.

citizensmemorial.com 3 Citizens Memorial Hospital complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. CMH has arranged for language assistance services free of charge. Call 417-326-6000. (Spanish) ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 417-326-6000. (Chinese) 417-326-6000. CMH NEWS CMH honored seven employees with the first CMH Behavioral Health Awards. The awards recognize our behavioral health providers for demonstrating exceptional involvement, dedication and behavioral health support. Most Innovative: Kurt Bravata, M.D. Champion of the Year: Angela Long, MSN Provider of the Year: Bryan Flueckiger, M.D. Child/Adolescent Provider of the Year: Nicole Twenter, LPC School-Based Counselor of the Year: Melissa Moores, LCSW Front Line Staff of the Year: Rebecca Melton, R.N. Most Inspirational: Dawnielle Robinson, LPC CMH, SBU PARTNER FOR STUDENT HEALTH SERVICES Citizens Memorial Hospital and Southwest Baptist University announced their formalized partnerships for student medical care in August 2023. CMH provides medical services at SBU’s health clinic and continues a partnership for sports medicine care for studentathletes. “With this partnership, SBU students receive expert medical care with the convenience of being in Bolivar,” says Michael Calhoun, CEO/Executive Director of CMH and the Citizens Memorial Health Care Foundation. “We are excited to provide on-campus medical services for all SBU students and proud to be the preferred medical provider for the SBU Bearcats.” Medical services CMH provides medical services at SBU’s health clinic. A nurse provides basic health care services, including treatment for common illnesses and ailments, basic checkups, and health assessments. For medical conditions requiring a higher level of care, the nurse coordinates virtual appointments with medical providers or referrals to a clinic or hospital. Sports medicine Team physicians S. Craig Morris, M.D., and Juris P. Simanis, M.D., FAAFP, CAQSM, RMSK, work closely with the university’s athletic trainers to provide holistic medical care. The physicians provide medical oversight for student-athletes. Dr. Morris is the medical director for the SBU sports medicine program. “I am thankful for our partners at CMH and thrilled that our students will benefit from the care of quality health professionals both on the field and across campus,” says Rick Melson, Ph.D., President of SBU. “The health and safety of our students is a primary responsibility, and SBU is proud to make these investments that enhance our services.” CMH named an Economic Impact honoree Citizens Memorial Hospital was named a 2023 Springfield Business Journal Economic Impact Award honoree in the 36–74 Years in Business category. SBJ honored CMH for financial performance, community involvement and overall impact in the Ozarks region. CMH has appeared on the Economic Impact Awards list eight times since SBJ established the awards program in 2000. SBJ held a reception and awards dinner on July 20 at the Oasis Hotel and Convention Center in Springfield. Seven employees receive CMH Behavioral Health Awards

4 VITALITY Winter 2023 CMH NEWS Citizens Memorial Hospital broke ground Thursday, Sept. 28, for a $100 million hospital expansion on the 41st anniversary of the hospital’s opening in 1982. State and local officials spoke to 600 people at the history-making event, with an additional 400 people watching the ceremony live online. Featured speakers included Missouri Governor Michael L. Parson and Kyle Wilkens, state director of Rural Development – Missouri with the U.S. Department of Agriculture. During the ceremony, Michael Calhoun, CMH and CMH Foundation CEO/ Executive Director, recognized founding CEO Donald J. Babb with the naming of the facility as the Donald J. Babb Medical Center. The facility includes an expansion of the Emergency Department, Intensive Care Unit, surgical area and cath lab, along with private inpatient rooms, a new Birth Place, kitchen and cafeteria. Taking part in the official shovel ceremony are, from left: Gary Fulbright, retired CMH CEO; Shane Severns, CRNA; Austin McCrickard, CMH Hospice chaplain; Shannon Calvert, M.D., president of the CMH Medical Staff; Linda Buffington, R.N., a founding CMH employee; Kerry Douglas, founding member of the CMH Board of Directors; Pat Douglas, chairman of the CMH Board of Directors; Missouri Governor Mike Parson and First Lady Teresa Parson; Kyle Wilkens, state director of Rural Development – Missouri with the U.S. Department of Agriculture; Michael Calhoun, CMH CEO/Executive Director; and Donald J. Babb, retired founding CMH CEO. CMH BREAKS GROUND FOR HOSPITAL EXPANSION

citizensmemorial.com 5 CMH NEWS Watch the event highlight video You will also see architectural renderings of the hospital expansion. Go to cmhbolivar.info/3EU2o5r. Missouri Governor Michael Parson delivered special greetings during the ceremony. He recounted how far away medical care was for him as a child in Hickory County, north of Bolivar. CMH made medical care more accessible, though he never thought he would go to the hospital as a patient. Yet, six years ago, he was at CMH when he found out he would have open heart surgery with five bypasses. “I really credit this facility for saving my life,” he said. “It’s our job to make sure that our kids and our grandkids have the same services, the same opportunities for health care that we’ve all had to enjoy right here at CMH.” The total cost of the 117,000-squarefoot, three-story expansion is $100 million, including $84 million in construction costs. USDA Rural Development has invested $64 million in this project through 35-year low-interest loans. USDA Rural Development’s partnership with Citizens Memorial Hospital goes back to 1980. Kyle Wilkens, state director for Rural Development – Missouri with the U.S. Department of Agriculture, talked about CMH’s impact on rural communities. “It’s our greatest privilege at USDA Rural Development here in Missouri to support Citizens Memorial Hospital’s incredible transformation,” Wilkens said. “I believe that CMH will be the site of many more miracles of healing and play a vital role in helping sustain its surrounding rural communities.” Michael Calhoun, CMH and CMH Foundation CEO/Executive Director, recognized founding CEO Donald J. Babb with the naming of the facility as the Donald J. Babb Medical Center. “CMH has grown from a small rural hospital to a regional comprehensive health care organization. A significant reason for this is the tremendous vision of our founding CEO, Mr. Donald J. Babb,” Calhoun said. “Mr. Babb also had a vision for this hospital expansion project, and many of the ideas that went into this project originally came from planning work that he started as CEO.” “As CMH moves into the future, we have a continued vision to provide exceptional care for the communities we serve. We aspire to be the safest place for health care, to provide the highest quality care and to provide the very best patient experience.” —Michael Calhoun, CMH and CMH Foundation CEO/Executive Director Shannon Calvert, M.D., represented the medical staff as president of the CMH Medical Staff. “We envision a health care facility that will not only meet the immediate needs of our patients but will also serve as a beacon of hope for generations to come,” said Calvert. “It will be a place where medical breakthroughs happen, where patients find comfort and where families find hope.”

6 VITALITY Winter 2023 WELLNESS A new year brings new opportunities. For many, it’s a chance to improve some aspect of our daily lives and perhaps discover a little more joy. Maybe starting fresh appeals to you. If so, here are some ideas you may be inspired to try. EXPLORE A HOBBY Let’s face it, life can be stressful at times. It’s important to make time for things we enjoy. For many, that’s a hobby. Hobbies keep life interesting while providing an outlet for creativity and a hedge against stress. When it comes to discovering (or rediscovering) a hobby, the sky’s the limit! For example, you might try painting, crafting, woodworking, collecting, playing a musical instrument or caring for a pet. Or how about buying a backyard telescope to look at the stars? Think of a hobby you always wanted to try when you were a child. Then check out a book, an online video or a club to get started. Like most people, you’ve accumulated stuff that no longer serves you or brings you joy. From unworn clothes to stacks of magazines, letting go of excess things does more than just tidy up your space. It may boost your mental well-being. To start: » Focus on one small area at a time—a closet, a drawer or just one box. » Sort items into three piles: things to keep, things to toss and things to donate. » For sentimental items that you intend to pass down to loved ones, ask if they want them now. » Schedule a few minutes a day to organize. DECLUTTER YOUR SPACE AND YOUR MIND START SOMETHING HEALTHY TODAY Why not choose a health goal to work on? Here are a few areas where many of us can stand to improve: » Establish an exercise routine. Getting a move on can help you control your stress and your weight while lowering your risk of many chronic diseases. » Get enough sleep. Wouldn’t it feel great to wake up feeling refreshed and ready to seize the day? » Improve your eating habits, which may help lower your risk for heart disease. No matter what your goal, start with small, doable changes. You’ll build momentum with little wins. For example, you might jump-start an exercise goal by taking 10-minute walks after dinner. Take one step toward a better diet by eating at least one vegetable with every meal. Jump-start the new year Declutter, set a new health goal or start a new hobby Sources: AARP; American Heart Association; American Psychological Association; National Institute on Aging; Office on Women’s Health

citizensmemorial.com 7 WELLNESS When the holiday rush is in full gear, there’s plenty to do—from attending gatherings to tracking down last-minute gifts. No wonder you might struggle to stick to your exercise regimen, like a lot of us do this time of year. These suggestions may help keep you moving from turkey day through the new year: Turn mall shopping into mall walking. When you head to the shopping center, bring your gift list—and your walking shoes. Try walking briskly from store to store. Get in a mini workout. Don’t have time for a 30-minute routine? Try exercising in short bursts, whenever you have a few minutes to spare. Maybe that’s five minutes of jumping jacks, leg lunges or jogging in place. Plan active holiday gatherings. Invite friends and family to go on walks to look at holiday decorations. Play a game of touch football after you put away the holiday leftovers. Have a friendly snowball fight—or a distancethrowing contest. Make your bedroom a mini gym. Are your guests staying in the room where you normally work out? Try exercising in your bedroom before everyone wakes up. Choose activities that don’t require much space, such as working with hand weights or doing calisthenics. Headed home for the holidays? Pack some portable workout gear. You can usually fit stretchy resistance bands, jump ropes and light hand weights in luggage or car trunks. Or bring your laptop and stream some workout videos. If there’s a gym near your destination, you might call ahead and ask if they offer day passes you can use. Remember your reasons for moving. Exercising regularly is one of the healthiest things you can do. As a bonus, it can relieve holiday stress and boost your energy and your mood—all while helping you burn off extra calories from holiday treats. Sources: Academy of Nutrition and Dietetics; American Council on Exercise; American Heart Association; Centers for Disease Control and Prevention; U.S. Department of Health and Human Services exercise Don’t take a holiday from

8 VITALITY Winter 2023 CHILDREN’S HEALTH Respiratory syncytial virus (RSV) is so common that nearly all children have had it by their second birthday. But what is RSV? And why is it important to recognize when your child has RSV— especially RSV that may be getting worse? RSV is a cold-like illness that affects the lungs, nose and throat. Most kids who get RSV recover on their own in a week or two. But young children with RSV can sometimes get very sick. They may get bronchiolitis (inflammation of the small airways in the lungs) or pneumonia and need to be hospitalized for a few days. SPOT THE SIGNS RSV often starts like a mild cold. The symptoms may include a runny nose, a cough, and a fever of 100.4 degrees or higher. Very young babies with RSV may only be cranky, tired and less interested in feeding. If the RSV gets worse, children may have additional symptoms, like fast breathing or wheezing (a whistling sound when your child breathes). WHEN TO CALL THE DOCTOR You should call your child’s doctor if your child has trouble breathing or other worsening symptoms; trouble drinking; signs of dehydration (such as fewer than one wet diaper per eight hours); or decreased alertness. Sources: American Academy of Pediatrics; Centers for Disease Control and Prevention RSV How to spot the signs of Caring for a child with RSV There is no cure for RSV. But you may be able to ease the symptoms until the virus runs its course by: » Using nasal saline and a suction bulb to clear a stuffy nose for easier breathing. » Giving your child over-the-counter medicines as directed by your child’s doctor. » Helping your child drink plenty of fluids to help prevent dehydration. Physicians at the CMH Pediatric Clinic specialize in caring for infants through teenagers. The clinic also has walk-in hours from 8 a.m. to noon and 1 to 5 p.m. Monday through Friday. Call 417-328-6020 for more information about walk-in hours or 417-777-2121 to schedule an appointment. Plus, tips for easing the symptoms

citizensmemorial.com 9 WELLNESS RSV VACCINE Who: All adults 60 and older should talk to their provider. Infants and young children can receive protection against RSV with monoclonal antibody products. How often: At this time, the Centers for Disease Control and Prevention (CDC) recommends a single dose. Where: Stephens Pharmacy and CMH primary care clinics. Why: RSV (respiratory syncytial virus) infection usually causes mild, cold-like symptoms. Infants and older adults are more likely to have severe complications from the virus and end up in the hospital. The recently approved RSV vaccine is more than 80% effective in preventing lung infections due to RSV during the first RSV season after vaccination. INFLUENZA VACCINE Who: Everyone 6 months and older. How often: Annually. You may receive the COVID-19 and influenza vaccines at the same time. Where: Stephens Pharmacy and CMH primary care clinics. Why: The flu vaccine can reduce flu illnesses, doctor visits, and missed work and school. It also makes symptoms less severe and reduces flu-related hospitalizations and deaths. Guide to vaccines Use this guide to make sense of all the vaccines available this winter. If you have any questions, talk to your doctor about which vaccines are right for you. VACCINE AVAILABILITY MAY CHANGE. Call Stephens Pharmacy at 417-326-2416 or your primary care clinic to learn more about receiving your vaccinations. UPDATED COVID-19 VACCINE Who: Everyone 6 months and older. How often: CDC recommends one dose in fall/winter 2023 and will update the guidance as needed. You may receive the COVID-19 and influenza vaccines at the same time. Where: Stephens Pharmacy and CMH primary care clinics. Why: To protect against serious illness from the COVID-19 virus. Serious illness can cause hospitalization or death. SHINGLES VACCINE Who: All adults 50 and older. Adults 19 and older who have a weakened immune system because of disease or treatments. How often: Once through a two-dose series. The second dose usually is given 2 to 6 months after the first dose. You may receive the shingles vaccine and others at the same time. Where: Stephens Pharmacy and primary care clinics. Why: Shingles is a painful skin rash, usually with blisters. It can lead to severe complications, such as pneumonia, hearing problems, blindness, brain inflammation, or death. The same virus that causes chickenpox also causes shingles. The chickenpox virus stays in your body and can cause shingles later in life. PNEUMOCOCCAL VACCINE Who: Children younger than 5 and all adults 65 and older. How often: Once for adults 65 and older. You may qualify to receive an additional dose due to recent vaccine updates. Young children receive a series of four vaccines (as recommended by your child’s doctor). Where: Stephens Pharmacy and CMH primary care clinics. Why: Pneumococcal disease is common in young children, but older adults are at the greatest risk of serious illness and death. Infections caused by the Streptococcus virus can range from ear and sinus infections to pneumonia and bloodstream infections. The vaccine helps protect against serious complications, such as hospitalization and death. TETANUS Who: Everyone, starting as infants. How often: Every 10 years for adults. Children and teens receive a series (as recommended by your child’s doctor). Why: The vaccine prevents tetanus, an infection caused by Clostridium tetani bacteria. The vaccine also protects against other diseases. Tetanus can cause serious health problems, including broken bones, lung infections, breathing difficulty and death. Where: CMH primary care clinics. For more information about annual vaccinations and immunization schedules, go to cdc.gov/vaccines. Source: Centers for Disease Control and Prevention

10 VITALITY Winter 2023 ORTHOPEDICS CMH orthopedic surgeons use the Mako robotic system CMH was the first hospital in southwest Missouri to offer Stryker’s robotic-arm assisted technology for use with its Mako system starting in 2020. Board certified orthopedic surgeons Jonathan Gray, D.O., and Troy Morrison, D.O., use the robotic technology for hip and knee replacements. The Mako system lets the surgeons create a personalized surgical plan for each patient. Other orthopedic specialists at CMH Orthopedic & Spine Center include: » S. Craig Morris, M.D. » David Rogers, M.D. » Ron Smith, M.D. » Scott Swango, M.D. » Stephanie Aug, PA-C » Jake Condren, PA-C » Olivia Cumley, DNP-FNP » Amber Herring, PA-C » Retha Melton, PA-C Joint replacement surgery If you are experiencing significant joint pain, see our specialists to find out if joint replacement surgery can help. Call the CMH Orthopedic & Spine Center at 417-777-2663. If you experience joint pain that prevents you from doing routine activities, sports or hobbies, it may be time for a change. As dramatic as it sounds, a new hip, knee or shoulder could bring you muchneeded pain relief. WHAT IS JOINT REPLACEMENT? Total joint replacement is a surgical procedure. It is performed in a hospital or an outpatient surgery center. During the surgery, your doctor removes damaged cartilage and bone from the affected joint and replaces it with a device made of metal, plastic or ceramic. This device is called a prosthetic. It is designed to move just like a natural joint. Joint replacements are performed most often on hips and knees. Typically, your doctor will suggest nonsurgical treatments before choosing surgery. These can include weight loss, low-impact exercise, physical therapy, joint injections or medication. “We should always try conservative treatment first,” says Troy Morrison, D.O., a board certified and fellowship trained orthopedic and spine surgeon with CMH Orthopedic & Spine Center. “We need to diagnose and get an understanding of what’s causing your pain before considering joint replacement.” If you have tried some of these options and still have significant symptoms, your doctor may suggest surgery. IS IT SAFE AND EFFECTIVE? Hip and knee joint replacements are common procedures. Each year in the U.S., about 790,000 knee replacements and more than 450,000 hip replacements are performed. “Robotic-assisted surgeries, when appropriate, can shorten hospital stays, reduce bleeding and pain, and speed up recovery,” Dr. Morrison says. HOW LONG IS RECOVERY? In most cases, patients can resume normal daily activities by six weeks after surgery. Your doctor will want you to walk with assistance on the same day as the surgery. Sources: American Academy of Orthopaedic Surgeons; American Association of Hip and Knee Surgeons; American College of Rheumatology FOR MORE INFORMATION about the Mako system, go to citizensmemorial.com. To schedule an appointment at the CMH Orthopedic & Spine Clinic, call 417-777-2663.

citizensmemorial.com 11 MENTAL HEALTH Stress can harm your physical and emotional health. That’s why it’s important to know the signs that stress is affecting you—and how to cope. WHAT IS STRESS? When you face a problem or threat, your body releases stress hormones. They make your heart beat faster and increase your blood sugar and blood pressure to help you react quickly in an emergency. Everyone experiences stress at times. But long-term stress can lead to health problems. Long-term stress might be caused by: » Daily pressures, such as bills, your job and other day-today challenges. » Major life events, like getting divorced or losing a job. » Trauma, such as experiencing a war, earthquake or severe injury. SPOT THE SYMPTOMS OF STRESS You may feel emotional symptoms of stress, such as irritability, depression and difficulty focusing. You might have physical problems as well, such as an upset stomach or tense muscles. “Some people are aware of what tends to trigger their stress, and this increases their ability to either prevent stress or handle it more effectively,” says Kimberly Doolin, PMHNP-BC, a psychiatry mental health nurse practitioner at Parkview Geriatric Wellness. “Many others What to know about stress When to seek help “Quality of life can lessen and work performance or relationships may suffer as a result of stress,” says psychiatry mental health nurse practitioner Kimberly Doolin. “You may find it useful to consult a professional for help.” If stress is affecting you, let your primary care provider know. To make an appointment with a primary care provider, call 417-328-6010 or visit our website at citizensmemorial.com. If you are in crisis, go to the nearest emergency room or call 988 to reach the 988 Suicide & Crisis Lifeline. are less able to deal with stress, and identifying stressors is a key step to this. If you often experience stress, take some time to consider what tends to set it off for you. Be aware of the physical symptoms stress has on you.” Over time, stress can lead to health problems like high blood pressure or a weakened immune system. It can make it hard to stay at a healthy weight. And it can cause headaches and problems with sleep. HOW TO COPE You can take steps to reduce your stress. Try these simple strategies. » Adjust your schedule. Plan time for yourself. » Choose healthy foods. Eating well can help you stay healthy. » Get plenty of ZZZs. Sleep helps your body heal. » Give caffeine a break. Too much can make you feel jittery or anxious. » Make a move. Exercise can ease tension. » Plan ahead. Decide how you will handle a stressful family gathering, for example. » Relax your muscles and your mind. Try simple stretches or mindful breathing. » Talk to your inner circle. Ask your family and friends for support. Sources: American Academy of Family Physicians; National Library of Medicine; U.S. Department of Health and Human Services; U.S. Food and Drug Administration

12 VITALITY Winter 2023 WELLNESS Community Blood Center of the Ozarks (CBCO) needs 200 blood donations daily to meet patients’ needs in more than 40 area hospitals. Yet only 3% of the population donates blood, while 40% is eligible to give blood. “Not everybody can give blood, so those of us who can should,” says Cindy Kolkmeyer, who donates blood every two months, a habit she has maintained for more than two decades. “You never know when you might need it.” She has donated more than 120 pints of blood. “It feels like the right thing to do,” says the pharmacist at the CMH Senior Pharmacy. She sees the importance of blood donation through her job serving residents in CMH’s long-term care facilities. “I admit long-term care residents, and there are times Donating blood: when I see they’ve been given blood for various reasons,” she says. Kolkmeyer donates at blood drives organized by CMH through CBCO. The blood drives will be in the fellowship hall at Southern Hills Baptist Church in Bolivar until they can return to the Community Rooms at the hospital after construction. LEARNING WHERE IT GOES “It makes a difference,” she says. “With the organization we use, they send an email with where the blood goes. You won’t think about it and then get an email saying where it was used.” CBCO also uses the Thank-The-Donor™ program that lets patients send an anonymous message of gratitude to the donor(s) whose blood they received. “Thank you so much for your donation,” wrote the family of a patient who received a blood transfusion at CMH. “My mom has been very sick and could not walk, eat or even stand. Once she received a blood transfusion, Cindy Kolkmeyer BLOOD DONOR STATS CMH patients received these transfusions in 2022 from the Community Blood Center of the Ozarks: 32 PLASMA transfusions PLATELET transfusions 101 It feels like the right thing to do

citizensmemorial.com 13 WELLNESS How long does it take to give blood? The donation process includes registration, a brief medical screening, the blood donation itself and time for refreshments in the canteen. The amount of time depends on what you are donating. Whole blood donation: Less than 1 hour. Apheresis (platelet) donation: Less than 2 hours. (Only available at the CBCO Springfield Donor Center.) How much blood will I donate? Whole blood and apheresis donations are about 1 pint of liquid that weighs about 1 pound. What are platelets? Platelets, also known as thrombocytes, are tiny cell fragments circulating throughout the blood and aiding in blood clotting. How often can I give? Whole blood donors: Once every 56 days. Double red cell donors: Every 112 days in order to allow individuals plenty of time to replenish their red cells. Apheresis (platelet) donors: As often as each week up to 24 times per year. Am I old enough to give blood? Blood donors must be 17 or older, unless you are 16 and have written consent from a parent or guardian. What is the universal blood type? Type O negative is the “universal blood type” that anyone with any blood type can receive. Where will my blood go after I donate it? Community Blood Center of the Ozarks provides blood products to patients in 44 hospitals in southwest Missouri, northwest Arkansas and southeast Kansas, including Citizens Memorial Hospital. CBCO is a nonprofit, community-supported organization. How long until a patient receives my blood? Blood donations are tested and ready for transfusion within 24 hours after donation. Whole blood donations provide red cells, platelets and plasma. Each has a different storage time range: Red cells: 42 days. Plasma: 12 months if frozen. Platelets: 7 days. How may I have a blood drive at work? Hosting a blood drive is a fantastic way to help the community. Learn more at www.cbco.org/host-a-drive. Source: Community Blood Center of the Ozarks (www.cbco.org) 860 RED BLOOD CELL transfusions 2024 blood drives: Save the dates! CMH partners with the Community Blood Center of the Ozarks to host blood drives in Bolivar. All blood drives in 2024 are in the fellowship hall of Southern Hills Baptist Church, 1220 S. Springfield Ave. » Jan. 4 » March 1 » May 9 » Aug. 29 » Oct. 24 » Dec. 26 Appointments are not necessary but are strongly encouraged. To schedule an appointment, call 417-227-5006 or go to www.cbco.org/donate-blood. Blood donation FAQ she is able to smile, walk and talk and enjoy time with her kids again.” ‘YOU CAN MAKE IT HAPPEN’ Kolkmeyer suggests that first-time blood donors go with someone who has donated before. “The people are well-trained. It’s no worse than going for a blood test,” she says. “I didn’t do very well the first time, but I kept going. I figured it out.” After graduating from pharmacy school in 2005, Kolkmeyer coordinated blood drives in the communities where she lived and worked. “Coordinating is not difficult at all,” she says. “You can make it happen.” CBCO has resources at www.cbco.org/ host-a-drive to help anyone who may want to organize a local blood drive. See the sidebar above for 2024 blood drive dates hosted by CMH. Or go to www.cbco.org/donate-blood to find other blood drive dates and locations.

14 VITALITY Winter 2023 From Thanksgiving through New Year’s Day, food isn’t just food. It’s a delicious experience loaded with temptation and tradition. Managing the blitz of festive favorites, such as mashed potatoes, stuffing, casseroles and desserts, can be tricky for anyone. But if you’re among the 30 million Americans with diabetes, this season can be especially challenging. These party pointers can help you keep your blood sugar on track while still enjoying yourself: » Use delay tactics. At parties, grab a glass of seltzer and mingle. Focus on family and friends instead of the buffet table. » Plan your splurges. Assess the food array before serving yourself. Reserve one-fourth of your plate for starchy holiday favorites. Round out your plate with foods that will help keep your blood sugar in check, such as salads and nonstarchy vegetables. » Bring a healthy main dish. That way, you’ll know there will be at least one healthy option. » Make time for exercise. Physical activity helps lower blood sugar and provides a feeling of well-being that can fuel your resolve to eat healthy. » Monitor your blood sugar. To know how holiday foods affect your blood sugar, check it throughout the day every day. » Go easy on sweets. Have only a small serving of treats high in sugar and fat or skip them altogether. » Get back on track. If you overindulge, go right back to your regular, diabetes-friendly lifestyle. “It’s easy to become discouraged if you get off track for a meal or two,” says Jessica Jennings, R.D., L.D., a diabetes educator with CMH Endocrinology Center. “But one meal is just that. One meal. Forgive yourself and move on. You’ll make wiser eating decisions that will make you feel better.” Contact your primary care provider with any concerns. ENDOCRINOLOGY Meet the docs Heather Corn, M.D., and Brian Robinson, D.O., are experts in diabetes care and other endocrine disorders. Call CMH Endocrinology Center at 417-328-7000 for more information and to schedule an appointment. Heather Corn, M.D. Brian Robinson, D.O. Diabetes and healthy holidays Diabetes education can help Are you or a loved one having trouble controlling diabetes? A diabetes educator can help. Jessica Jennings, R.D., L.D., is a diabetes educator with the CMH Endocrinology Center. She teaches how to monitor blood sugar, meal planning, tips for eating out and more. Ask your physician for a referral. Jennings offers classes, online support groups and individual nutrition counseling. Jennings earned a Bachelor of Science in dietetics from Missouri State University, Springfield. She completed a Master of Science in nutrition and a dietetic internship from Illinois State University, Normal. For more information about Jennings or diabetes education services, call 417-328-7957. Jessica Jennings, R.D., L.D.

citizensmemorial.com 15 CMH NEWS Schedule your own appointments online Online scheduling is now available for certain appointments at Citizens Memorial Hospital and clinics. All online scheduling requires a CMH Patient Portal account. If you don’t already have a portal account, go to portal.citizensmemorial.com, click on “Create Account” and follow the instructions. Save My Place at walk-in clinics. Skip the line at select CMH walk-in clinic waiting rooms by using Save My Place. Select the time that is most convenient for you to minimize your wait time. Go to citizensmemorial.com/ savemyplace to save your place and read Frequently Asked Questions. Schedule a mammogram. You can schedule an appointment online for a screening mammogram. You will have to answer a few questions before scheduling your appointment. If you do not meet the guidelines for online scheduling, you can request an appointment through the portal. Schedule a Virtual Visit. A Virtual Visit is for non-emergency conditions such as sore throat, sinus problems, stomachaches, nausea and vomiting, fever, skin problems and sports injuries. Some medical conditions cannot be treated through a Virtual Visit and may require an in-person visit with a provider. Schedule a Virtual Visit through the Patient Portal. Request an appointment with a doctor or advanced practice provider. The fastest way to schedule an appointment with a physician, nurse practitioner or physician assistant is to call the clinic during regular business hours. You also can log in to the Patient Portal to request an appointment with any provider. A scheduling specialist will contact you to schedule an appointment. Still need help? Call the CMH Infocenter at 417-328-6010 or email the CMH Information Center at infocenter@ citizensmemorial.com. More Information citizensmemorial.com Experts in caring for our employees. Get Paid to Become Certified as a CNA Want to work in healthcare but aren’t sure where to start? Citizens Memorial is hiring Certified Nurse Assistants for hospital and long-term care settings. Not certified? No problem! We offer CNA courses to get you certified within the first four months of employment with us. Apply at: https://bit.ly/3LfkCAI EARN TO LEARN! Get paid to go to CNA school for free! Nurse Assistants earn up to $18.05/hour. Experienced CNAs earn up to $23.03/hour. Plus, receive up to a $2,500 retention bonus! (FT & PT) More Information citizensmemorial.com Experts in caring for our employees. Get Paid to Become Certified as a CNA Want to work in healthcare but aren’t sure where to start? Citizens Memorial is hiring Certified Nurse Assistants for hospital and long-term care settings. Not certified? No problem! We offer CNA courses to get you certified within the first four months of employment with us. Apply at: https://bit.ly/3LfkCAI EARN TO LEARN! Get paid to go to CNA school for free! Nurse Assistants earn up to $18.05/hour. Experienced CNAs earn up to $23.03/hour. Plus, receive up to a $2,500 retention bonus! (FT & PT)

WELCOME SARA NEAL, PsyD, is a licensed psychologist at the Willard Medical Center. She has a Master of Arts in counseling from the Assemblies of God Theological Seminary in Springfield and a doctorate in clinical psychology from the American School of Professional Psychology at Argosy University, Santa Ana, California. She has more than 13 years of experience as a psychologist in the Springfield area. To schedule an appointment, call 417-761-6655. LINZI SMITH, FNP-C, is a family nurse practitioner providing walk-in care at Dallas County Family Medical Center & Walk-In Clinic in Buffalo. She earned a Bachelor of Science in nursing from Cox College in Springfield and a Master of Science in nursing (family nurse practitioner) from Chamberlain University, Springfield. She is certified by the American Academy of Nurse Practitioners. For more information, call 417-345-6100. new medical staff KYLI STUMP, NP-C, now sees patients at Bolivar Family Care Center. She previously worked at Butterfield Park Medical Center in Bolivar. She is certified by the American Academy of Nurse Practitioners. To schedule an appointment, call 417-326-6021. ON THE MOVE NEED A DOCTOR? Check out the CMH provider directory on our website: cmhbolivar.info/providers.

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